Delivery Information

Local Orders - UAE

  • We are offering standard free shipping within UAE only.
  • Most orders ship within 1-2 business days. Your final estimated delivery timeframe will be available to you during checkout. Please note, some items may require a longer ship-out and/or delivery timeframe.
  • Our standard shipping method is ground shipping. At this time we are unable to provide the option to choose your carrier of choice.
  • For downloadable digital products, you will receive an email with the download link(s) and/or license key(s), if applicable.

International Orders

  • We accept international orders from most countries, however there are some certain situations where we cannot ship to your country due to restrictions and/or sanctions, in that case we will notify you.
  • We ship all International Orders via DHL or FedEx, you will receive a tracking number immediately after your order is shipped.
  • Most orders will arrive within 5 working days, however some destinations may take several more days to arrive, in some cases up to 2 weeks.
  • All our international shipments are insured, this is to protect the items from loss and damage, in case of loss or damage, the courier company will compensate according to the terms of the insurance.
  • Bulk Orders (100kg and above) will be shipped via Air Cargo or Sea Freight, you will be notified about costs, duration, and carrier once your order is confirmed.
  • All duties, customs, and taxes incurred at the destination are the responsibility of the customer.
  • For downloadable digital products, you will receive an email with the download link(s) and/or license key(s), if applicable.